About edifyIT

edifyIT, LLC is the name chosen to express the importance on continually improving technology and business management practices. Consistent improvement influences a companies success.  "To improve is to thrive", says Founder & Author Beverly Weed-Schertzer.  Beverly  is an industry professional who personally experienced and surpassed the ups and downs, frustrations, obstacles, and a good amount of "chaos" within the Information Technology industry.   She's implemented ITIL® successfully for over twenty-five years.  Beverly realized after many years the "chaos" will always be there and the trick to succeeding is to manage it effectively.  Her commitment to practical ITSM led to the creation of ITSM For Business Education Series© "​. 

​Inspiring innovative thinking in IT for business transformation & "value visibility". edifyIT Knowledge & Education services bring solid experience across various industries - Financial/Insurance, Entertainment, Manufacturing, Pharmaceutical, Telecommunications, Healthcare, LIS, Government, and Retail. 

Our Publications

Why Attend Our Workshops - in 2 Min

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Our Mission 

To overcome the complexities when it comes to achieving ITSM practices that work for the entire organization and its customers.   ​

edifyIT provides unparalleled ITSM knowledge and education to business and technology professionals to implement ITSM within an organization using the  ITSM For Business Maturity strategy. Our knowledge and education services helps to fully integrate technology performance.  Gain solid understanding of ITSM, what it is, how it's used, elements of an ITSM environment, and how to build a strong foundation for transformational business benefits. 

ITSM For Business

ITSM is for business and It's simple, a quality ITSM model will seamlessly integrate technology Value Visibility to its customer base.
​ITSM For Business contains our proprietary business model to accelerate ITSM projects for success.  Our ITSM knowledge and education services come from thirty years experience and helps our customers overcome challenges with ITSM implementation and succeed for businesses to thrive. 
  
edifyIT is an  IT Service Management (ITSM) Knowledge & Education services company. We provide a workable and realistic ITSM approaches to fit your business.  Bringing expertise to your projects for ITSM Business Model Design, ITSM Improvement, ITSM Maturity evaluations, ITSM Business Strategy and Planning.            

We partner with you to:

​Integrate organizational structure, culture, service infrastructure and applications, people, policies and processes.

• Improve ITSM projects as a result of constructing a solid foundation for ITSM to perform. 
• Transform and mature the business as a result of functioning ITSM environment.
• Improving the perception of IT with your customer bases, so you gain influence and authority. 
• High performing ITSM processes with measurable results.
• Educate "silos" to communicate, integrate and produce.  

Our Workshops Help 

• Develop an integrated ITSM Business model and move away from silo structures. 
• Develop staff for more mindful day-to-day decision-making.
• Improve communication between departments, work units and organizations.
• Be efficient in IT Service Provisioning.  "Turn It Up Right".
• Ability to sustain and maintain a continuous service improvement plan.
• Design usable, workable, maintainable and audit-able processes.
• Purposeful and usable reporting.
• Manage data.
• Engineer or re-engineer a process framework to reduce redundancies.
• Make better use of ITSM tools and align to process, produce results, and capture what's necessary.

edifyIT, LLC - All rights reserved Copyright laws apply. 2009 - 2023  ‘ No part of this document may in any form or by any means (whether electronic or mechanical or otherwise) be copied, 
reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of  edifyIT.com. No part of  "Yoga in ITSM", "ITSM For Business Model", "ITSM For Business Maturity", "ITSM Practical Framework" may in any form or by any means (whether electronic or mechanical or otherwise) be copied, reproduced, stored in a retrieval system, transmitted or provided to any other person without the prior written permission of  edifyIT, LLC.  All rights are exclusive to edifyIT, LLC, and Beverly Weed-Schertzer aka Beverly WS,  and protected under copyright laws.